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All you Need to Know About Food Packaging

April 14, 2020

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While Coronavirus outbreak forced many businesses to close their doors, restaurants can escape the damage by running a delivery business or a cloud kitchen, either way, restaurants have to deliver food in the most appropriate packaging since the wrong packaging makes a meal less appetizing and hence customers will not deal with the same restaurant

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Online Food Ordering: A significant Solution to Overcome Coronavirus’s Effects on Restaurant Business

March 29, 2020

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During the coronavirus outbreak, as people stay home and restaurants close dine-in options, more people are forced to rely on food delivery apps. Restaurants need to focus on their delivery aspect of operations to cover up with the decrease in sales. The Food and Drug Administration (FDA) notes that there is currently no evidence that COVID-19

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Top 5 Food Trends for your Restaurant Menu In 2020

January 22, 2020

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The start of another decade offers a great opportunity to reflect on just how dynamic and fast-moving the restaurant industry truly is. Read on for a look at the most anticipated and innovative dishes, flavors, ingredients and philosophies that chefs will explore in 2020. 1. More plant-based items: The meat alternative and plant-based food were a

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What Trends Shaping The Restaurant Industry in 2020?

January 19, 2020

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Restaurant owners and managers need to keep up with the restaurant industry trends so that they can identify the shifting needs of their customers and stay ahead of the competition. The past few years were marked by innovation and growth. In 2020, studies predict that the industry will witness more growth with a greater reliance

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Key Marketing and Customer Experience KPIs Every Restaurant Manager Should Measure

November 4, 2019

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A restaurant manager should state the most important KPIs and Metrics the help his track and measure his business. In this article, you will find the key marketing and customer experience KPIs so that you make sure that your marketing strategy is doing well and that you provide the best customer experience. Social Media and

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The Top 6 Trends Shaping the Restaurant Industry in 2019

October 9, 2019

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The world is changing, and the restaurant industry is no exception. Every year, the restaurant industry trends shift, reflecting the changing needs and interests of guests. Restaurants’ owners and managers, chefs, and everyone working in the restaurant industry need to keep up with these trends. We witnessed, in 2018, how the restaurants shifted towards all

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6 Tips to Get your Catering Business off to a Successful Start

October 8, 2019

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Restaurants already have catering customers integrated into their customer base, and they have all the required resources – food, equipment, and staff – to cater to potential large and small events. Catering at restaurants provides you with an opportunity to increase your sales and customer base. You already have customers who like your food, so

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Personalize the Customer Experience in Your Restaurant with These Tips

September 26, 2019

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Today’s customers demand tailored and personalized dining experiences. They need to feel special to come back to your restaurant. Therefore, adding a personal touch to their journey in your restaurant could shape their decisions and attitudes toward your restaurant. In an exclusive interview with WIRED, McDonald’s CEO Steve Easterbrook said that for restaurateurs to transition

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Simple Tips for Building Customer Loyalty in Your Restaurant

September 24, 2019

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Customer loyalty is a core element of your business. It provides a regular profit as loyal customers tend to return more often, and offer you a word-of-mouth marketing channel helping to build your restaurant’s reputation among your community. A recent study has shown that “Keeping customers is important. High retention is correlated with high profitability.

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New Tactics for Improving Customer Experience in Restaurants

September 23, 2019

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Creating memorable guest experiences that yield guest loyalty starts with a solid restaurant customer experience strategy. Since one bad meal experience can turn a customer away from your restaurant forever. Not to mention that customers visit your restaurant holding preconceived expectations about your restaurant, so it is important to provide an excellent dining experience for

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