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Create your Customer Journey Map for a Better Customer Experience

September 22, 2019

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As a restaurant manager, you may be looking for ways to prevent your customers from being annoyed by your service, and trying your best to deliver them the best customer experience and having them in your restaurant repeatedly. However, before trying to satisfy customers, you shall get into their minds in order to give them

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A list of 10 amazing Instagram accounts for restaurants in Kuwait with brief reviews

September 8, 2019

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1. Empress Shahraban: Empress Shahraban is a restaurant owned by a creative woman who managed to run many projects. Its welcoming ambiance encourages customers to visit the restaurant to enjoy dining in such a comfortable place at affordable prices. The owner also cares about children as she has a “baby chef” restaurant where kids are

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5 reasons why restaurants should offer free Wi-Fi service to its customers

August 26, 2019

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As a restaurant manager, you may wonder if it is valuable to offer your customers a free Wi-Fi service. Worldwide, it has been shown that, in 2015, one person had an average of three Internet-connected devices, and that number is estimated to double by 2020. Accordingly, offering a free Wi-Fi service would be necessary to

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How to show up in “Restaurants Near Me” Local Searches

August 21, 2019

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Many people are using their smartphones and computers to search for restaurants near their location. Hence, you should do your best to show up in these searches. Since if you don’t, you risk to miss out a whole market. “Restaurants Near Me” local searches can help you to attract new customers, generate revenue and establish

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How to cater to the holiday rush at your restaurant during Eids and holidays

August 7, 2019

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The season of Eids and holidays is one of the most-awaited and well-celebrated occasions of the year. Celebrating their holiday, people rush into restaurants to enjoy. Meanwhile, restaurants become one of the busiest places where the entire staff working to get their tasks done as quickly as possible. The important thing through this rush is

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Customer Service: a major trend in the food industry in 2019

July 31, 2019

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While in the digital transformation of restaurants, good customer service is not incompatible with new technologies. No matter what digital solutions you offer your customers, how gorgeous your dishes are, or how beautiful your restaurant’s ambiance is, good customer service is the main factor for customers to decide whether they will come back to your

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