You may know a POS system as a tool to manage payment and sales processes. However, this is a limitation of its functionality, given that a POS system is a computerized system to help you deliver a great customer experience, control your costs, grow your revenues, manage your inventory, track your sales, and streamline your restaurant’s operation.
What features and functions does a Restaurant Point Of Sales System have?
Point of Sale systems comes with many advanced features and functions, such as:
- Credit card processing
- Cash-drawer management for cash sales
- Receipt printing
- Inventory tracking
- Barcode scanning
- Managing employee time clocks
- Reporting and analytics
How to select the right restaurant POS system?
Before buying a POS system, you should determine what features and functions tour restaurants need in order to choose the proper one. Choosing the right POS system depends on the following factors:
- Hardware: Is it available on PCs or Tablets? Which one suits you best?
- Features and Benefits its software provides.
- Credit Cards Processing: Make sure your POS system and your credit card processor can work together.
- Speed: It needs to be fast so that customers would not wait too long for their orders.
- System Support: This essential to make the installation, train your staff, and, most important, fix any issues with the system quickly and effectively.
The benefits of investing in a POS system in your restaurant:
1. Save and manage time:
By installing a POS system in a restaurant, will enable servers, cooks, and bartenders to save more time in their daily operations. That is, if a server places an order of three items where each item has a separate prep area, the server will not have to order items from each station. Alternatively, servers can place the entire order at once where each item will be individually sent to its prep station and print the receipt for the full order.
2. Error and Theft Control:
Point of sales system in your restaurant will help you avoid errors and thefts since everything is recorded and digitized. It eliminates human errors in terms of counting and writing and communicating orders.
Additionally, a POS system in your restaurant will help you track inventory and transactions. Through this system, you will know who orders what and if he pays or not. This, in return, eliminates thefts and fraud in your business that may occur when servers forget to charge customers for items or take orders home without paying for them.
3. Detailed Business Reporting and Analytics:
Point of sales system can, in real-time, generate detailed digital reports for sales, credit card transactions, server’s sales, stock, inventory, popular items, profits, and losses. This will help you to track sales, identify hot-selling items, and know your business’s condition since you understand all the data relevant to your sales.
4. Better customer service:
Saving your staff time, the POS system will help you provide better and faster customer service since tickets can be printed directly to the kitchen or bar printer in order to speed up the order delivery.
It might be a difficult decision to select the best POS system for your restaurant. However, you have to be careful to choose the hardware and software the meets your business’s needs. In addition, make sure to buy the features that will definitely use. For instance, Point of sales system will help you control your restaurant’s operations allowing you to grow your business and get more revenues.