Staffing: Chefs, Cooks, Dishwashers, etc.:
Aside from planning the workflow in the kitchen and taking care of the stock to increase productivity, your kitchen staff means more than anything else does. Cooks and chefs who lack skills, knowledge, or tools and training can drive even the best restaurants to failure. Therefore, do your best to provide your employees with the training, support, and resources necessary to succeed. Consider the following tips:
1. Hire Effectively:
Hiring a qualified kitchen staff should be a top priority. Through the hiring process, when you interview applicants, make note of their traits such as confidence, a positive and collaborative attitude, attention to detail, and flexibility. Interviewing candidates is not enough. You should test their skills through a practical exam to ensure that they have what it takes to be part of your restaurant’s team. And always focus on retaining your staff.
2. Train and Cross-Train Your Staff:
Take the time to describe your expectations and show new people how work should be done through a training process. This process can include providing employees’ handbooks, exhibiting detailed lists of processes and procedures, point out your best employees, creating an employee manual, and setting employees performance KPIs.
3. Pay Attention to Your Employees’ Feedback:
You have to be a true leader, not a commander and listen to your employees and their recommendations. Talk to your kitchen crew to know what ways they suggest to help them be more efficient.
Do your best to boost their morale through listening to complaints and concerns, and responding appropriately. You should be a supportive leader and provide the best work environment possible. Keep every member of the staff active, engaged, and enthusiastic.
4. Schedule Properly:
Having the people you need for every shift can make an extraordinary difference in the efficiency of your kitchen. Create a proper schedule to avoid being short-staffed and ensures you know exactly who you need and when you need them.
Restaurants technology can free you up from the burden of handling this process manually. Lean Restaurant HR System can automatically schedule your staff, eliminate shift conflicts and offer many more features concerning human resources management.
None of this will happen overnight, however, beginning with small improvements every day can amaze you at how much more efficient your kitchen will operate and you will have more satisfied customers and staff.